About us
At Taskforce, we believe great work starts with great people—and that includes you. We’re not just a consulting and administrative support company; we’re a team that values your growth, celebrates your strengths, and supports your ambitions.
Join a workplace where your attention to detail, confidence, and drive to grow won’t just be appreciated—they’ll be rewarded. If you’re looking to thrive in a collaborative, high-performing team, we’d love to get to know you.
We are looking for talented Customer Care Representative individuals who are committed to providing high-quality customer care, with a strong focus on accuracy, excellent telephone etiquette, and communication skills. While this is an entry-level position, we offer comprehensive training delivered by our expert Taskforce trainers to ensure your success. At this role you will support hospitals and medical centers by assisting patients and callers with a variety of needs, ensuring a smooth and positive experience, across various communication channels.
Key Responsibilities:
- Handle mostly inbound outbound calls, emails, and text notes promptly and professionally.
- Provide exceptional service while addressing inquiries and resolving issues.
- Maintain accurate electronic records of customer interactions.
- Demonstrate professional phone etiquette and active listening to ensure a positive customer experience.
- Handle a fast-paced environment, multitask, and manage time effectively.
Schedule: Full-time, 2nd shift (Hours to be discussed during the interview)
Location: On-site – Skopje Office
Requirements:
- Fluent in English & Spanish (both verbal and written)
- Proficiency in Microsoft Office Suite
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Professional phone etiquette with active listening skills.
We Offer:
- Full-time position with a competitive salary.
- Achievement awards to recognize your contributions.
- Paid training and development opportunities.
- A referral program and discount perks from our partner brands
- The opportunity to learn from experienced leaders with over 5 years of expertise in customer service.
Join a company that values your growth, respects your ideas, and supports your career from day one. Apply now and be part of our exciting journey!
Even if you don’t tick all the boxes for one particular role, send us your details, we might find a suitable match during the interview process
(All applications will be treated with strict confidentiality.)